Ask questions and share tips with other people 24 hours a day. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. My router is getting blocked despite following all the advice above and anything I could find online. 9:48 PM. An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. ford fiesta mk7 hidden featuresSummary of Contents for SAGEMCOM CS 50001. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. Guide to 4G Assure. What is the difference between WiFi 6E and WiFi 6? I'll try and check later this week against a spare BT Business Hub 5 model. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. Using BT Smart Hub (HH6) with Asus RT-AC68U or any other third party Changing Wireless Modeto 2 didn't fix the problem. Thanks for the explanation. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . A Sonos spokesman said on the audio firm's community forum that it had been in touch with BT, who were "aware" of the issue that is affecting a wide range of devices. No problem. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 BT Business Hubs: Help and guides for your model. At conservative gathering, Trump is still the favourite. Tenda Nova MW3 review: Cheap and cheerful mesh Wi-Fi, Sony WF-1000XM4: All-round audio excellence, Logitech Blue Sona: An excellent studio mic for podcasters, Philips 279C9 review: The complete package, Edifier WH950NB review: Comfy, capable and not too costly, Best webcam: HD and 4K cams from just 30, 1MORE Aero review: Spatial audio for the masses. Not sure which hub or router you're using? Were aware thata very small number of customers are experiencing anissue with their BT Smart Hub 2 connecting with multiple streaming devices on their Wi-Fi network. No idea how 2.4GHz can be too slow for any video streaming. As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. 10:43 AM. On a PC or laptop connected to your hub, enter http://btbusinesshub.home or 192.168.1.254 Click on Advanced Settings Enter your Admin password if prompted (can be found on the base of your Hub) and click Ok. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Scan the QR code to enter your hubs details automatically. It can also be used as a VOIP phone through BT Broadband Talk. Frame Size: 17 inch,19 inch or customer size. I currently have BT FTTP, BT Smarthub 2 as the router and an Orbi System in AP mode. To turn this feature off go to Home, Smart Setup in the web management page, toggle the switch off and click Save. hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? Plug the microfilter into the socket. The company did not reveal why the problem was occurring. 01-10-2020 It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . Forgot to mention the third solution is hard wire a speaker to create the Network. You'll find it on the back of the Hub if you haven't updated it. Bridge mode has been available on Business Hubs since the original 2wire 2700HGV ADSL routers from 2006, to enable business customers to use their own routers (without built in modem). Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. "BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks," said the spokesman. You'll find all your features and services in the "My Extras" section. Were sorry for any inconvenience caused.. Expert Reviews is a registered trade mark. This means your Hub hasn't yet registered your device as completed. Can anyone shed any light on this? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. BT smart hub - hidden bridge mode menu - Plusnet Community Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. Use our hub light guide. This would be a double NAT (two router) condition which isn't recommended. Can you seamlessly switch back and forth between the two modes? The BT Home Hub 2.0 was a combined wireless router and phone. Navigating ones way through these conflicting accounts is not easy. Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Enter your username or e-mail address. BT Smart Hub - Wikipedia If you have changed it and now forgotten it, you can use the. My speed has dropped to 40Mbps on my wifi devices. Smart Setup is BT's online set-up wizard. Pretty obviously really if I look at an old BT modem. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. Check which BT Hub you've got >, It only fires up when you open a browser. This will open the Hub Manager. I have got fed up trying to clear the problem using the instructions given by the app as has my wife! Connect using the details on your hub MacBook then doesn't work. It looks like the 'Bridging' button simply does not work. On this page, you can also change the Wireless Mode, selecting Mode 1, Mode 2 or Mode 3. 2) ClickWireless. It should appear as soon as you connect to the Hub and open a browser. Works fine. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. 7:56 PM The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. BT Smart Hub 2 (097683) | BT Shop At the bottom is a setting for Bridging. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . The handler switched off 5ghz frequency remotely. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. If there is a hint then a custom password has been setup. Click OK. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. (the macaddress is the same as the wifi router apart from a few letters.) We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. So some transparency is needed so customers like myself know that this is a commonissue. 11:46 AM If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. BT did originally try playing it down until the customer service advisor tried her system while on the phone and got the same error. Everything now works, so again it confirm the issue is with BT. If it doesn't accept the admin password, click on Hint. A friend with BT Broadband was kind enough to check their regular BT Smart Hub 1 (2016+) for me, but not able to test whether it actually works, as they don't have a 3rd party router. Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. However, some older devices are incapable of operating on both. BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. Therefore, it costs more money and were stuck in the contract till 2023! - edited I found only devices that left the house i.e my iPhone and my wifes iPhonehad the issue. Re: BT smart hub - hidden bridge mode menu ? This WAN socket can be used with either a FTTP interface or a FTTC modem. Smart hub 2 Hidden SSID - BT Community - BT Broadband https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop, My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. Go to IPv4 Configuration. The router is now displaying hidden ssid. This is so you can learn about some of the most important features of your BT Broadband package. What is Smart Setup on the BT Hub? How can I turn it on and off? If you turn it off, we might think there is something wrong with the line. Well update this post with any further newsas and when we receive it. After trying to set bridge mode and saving (the save appears to hang) I eventually. Bt smart hub as modem to connect to mesh system This brings up a hidden page. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Then, for your static IP block, enter your router's address and subnet mask. Configure the modem for transparent bridge or modem only mode. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube How to set up BT Smart Hub 2 | Step by step guide | BT Help There are at least adozen other things that also result in the same situation. Understand rental and other basic charges, Enter the admin password. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. If you want to exit, you'll need to do this on the login step of Smart Setup. BT Smart Hub 2 | BT Help - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. ? [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. 8:32 AM On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. Yes its not ideal. If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. The setting is on a page hidden on the home version. BT Smart Hub 2 review (Includes Comparison) | Reviews League It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. Using the BT Hub Manager 2.4GHz runs at least 30 Mbps, are you streaming five 4k UHD streams at the same time or something? Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. The remaining functionality of the hub (routing, and wifi) is not used. This brings up a hidden page. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Just plug 3rd party router into the wall mounted Openreach fibre modem. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. It only fires up when you open a browser. BT hubs: what are smart hubs and which one do you have? Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Make sure that your computer is connected to the Smart Hub via Ethernet or wireless, and then open up a web browser. I did this on a Deco mesh. They also advised if you are connecting to things like BT discs then you won't be affected (links into the boost post above). BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. 10:38 AM Manage your account Move and Roam do not connect to SonosNet so wiring a Boost wouldnt do anything that your Arc isnt doing at the moment. Remember your broadband can be activated any time up to midnight, so you may need to try again later. Simply connect a 3rd party router to any LAN port on the hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, On a PC or laptop connected to your hub, enter, Enter your Admin password if prompted (can be found on the base of your Hub) and click, When prompted, enter the admin password and click. Also problems connecting to my wireless Canon scanner printer. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.". I have now switched the 5GHz option off,which immediately sorted the problem. Web admin interface of the BT Smart Hub 2 router. Smart Setup is BT's online set-up wizard. 8) Wait for your devices to reconnect. Depending on the Hub you're bridging to, you may need to enter your broadband connection details on your other router. I have raised a complaint with BT as MacBook works fine, but app does not. Horses for sale in Oxfordshire - find your dream horse with Horsefinder 11-05-2020 I have disabled the bt fon and bt wifi to reduce my home network clutter. - edited To be honest the whole process of connecting 9 speakers was far easier through the boost than when I used to set up directly through the router so long term itsmade the Sonos adding speakersprocess better.
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